The Senior Manager Maintenance plays a crucial role in ensuring 24/7 technical support and consistent operational and safety standards across a fleet of river cruise vessels within the designated region. This position requires extensive technical expertise, leadership abilities, and the capacity to oversee complex maintenance operations. Based in Vienna, Austria, the role involves frequent travel across Europe.
KEY RESPONSIBILITIESMaintenance Operations
- Establish and oversee the implementation of maintenance standards for the fleet.
- Ensure adherence to SOPs and guidelines outlined in technical manuals.
- Conduct regular vessel visits to assess condition and compliance with standards.
- Continuously identify areas for improvement and recommend corrective actions.
- Lead maintenance managers within the area of operation.
- Ensure effective communication and collaboration between shoreside and onboard teams.
- Monitor maintenance procedures and implement necessary adjustments.
- Provide technical guidance to maintenance managers, onboard staff, and crew.
- Troubleshoot complex technical challenges and propose innovative solutions.
- Oversee technical quality and maintenance operations within the assigned service area.
- Report directly to the Senior Manager Service Hub.
- Minimum of 5 years’ experience in marine or technical operations, with at least 2 years in a supervisory or managerial role.
- Strong understanding of maintenance best practices, including predictive and preventive approaches.
- Excellent problem-solving skills with the ability to make data-driven decisions.
- Demonstrated ability to implement quality assurance processes and ensure compliance with safety regulations and industry standards.
- At least 5 years of hands-on experience in technical operations within the maritime industry.
- Experience with modern maintenance management software and systems.
- Degree in Mechanical Engineering, Marine Engineering, or a related field is an asset.
- Professional certifications in maritime safety and maintenance management are an advantage.
- Strong leadership abilities with a focus on mentoring and developing team members.
- Excellent verbal and written communication skills, with the ability to engage effectively across all levels.
- High level of organizational skills with the ability to manage multiple tasks simultaneously.
- Strong focus on continuous improvement and innovation in maintenance practices.
- Ability to work under pressure and adapt to evolving priorities and environments.
- Language Skills: English (oral and written) at a professional level. German is an asset.
- Professional appearance and demeanor.
- Willingness and ability to travel extensively within the operational areas, including potential international assignments and regular 24/7 hotline duty.
- Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Teams) and maintenance management software.