Key Responsibilities:
- Verify the validity of claims in accordance with P&I Rules and the member’s terms of entry.
- Manage and maintain files, reports, Claims Summary Documents, and Estimate Reviews (ESR) with precise, detailed, and timely information.
- Acknowledge and handle claims and inquiries efficiently, consulting with members as needed.
- Travel within Japan and internationally to build and strengthen relationships with members and brokers.
- Address and manage claims in a cost-effective manner.
- Collaborate closely with the Loss Prevention Department on claims, member reviews, vessel conditions, and crew performance.
- Engage the FD&D Department promptly in relevant cases.
- Alert the Underwriting Department to any detected unusual risks.
- Take ownership of and participate in additional P&I department projects, including Sector and Expertise Groups, training, team development, and member relations.
- Provide out-of-hours and weekend assistance as required.
- Degree (preferably in Law) or equivalent qualification
- Proficiency in Japanese (native or bilingual).
- Excellent interpersonal skills with the ability to communicate effectively in diverse cultural contexts, both verbally and in writing.
- Flexibility to accommodate client needs and support colleagues in various geographical sectors.
- Experience in shipping law or the maritime industry.
Renuka (EA Reg no: R1985758)
Faststream Recruitment Pte Ltd, EA Licence no: 09C3403