Key Responsibilities and Tasks
- Manage the implementation, assurance, and continual improvement of our ISO9001 certified Management System, and where appropriate, local certifications for ISO14001 and OHSAS18001.
- Coordinate all external certifications and approvals (FPAL, BV, DNV, RINA, CHAS, etc.).
- Liaise with external regulatory bodies as needed.
- Develop and manage the Internal/External Audit Schedule for Marine Services.
- Handle customer satisfaction questionnaires and feedback, collating and analyzing the results.
- Develop, revise, and improve management system documentation to support new products, services, and organizational changes.
- Set HSEQ targets and objectives with Department Managers.
- Collate KPI information for monthly, quarterly, and annual reports.
- Coordinate the Management Review process and its outputs.
- Analyze HSEQ performance and contribute to quality improvement initiatives.
- Coordinate problem-solving activities and develop knowledge management processes.
- Conduct departmental inductions and HSEQ training activities.
- Coordinate the HSE Committee process.
- Ensure all HSE legal and regulatory compliance requirements are met for Marine Services operations.
- Support incident investigations and reporting, managing and escalating as appropriate.
- Promote a safety culture and continual improvement across the organization.
- Coordinate activities of HSEQ teams and support personnel as required.
- Provide support and resources to the Group HSEQ team.
They offer a market-leading salary and benefits package, along with significant opportunities for career growth and personal development. This is a fantastic opportunity to join a leader in the maritime sector, a company with exciting plans for future growth.
Essential Qualifications and Skills
- Sailed to a senior rank onboard a cruise vessel. Chief Officer or Above. OR worked within a shoreside HSEQ role ashore with Junior sailing experience.
- Understanding of the structure of command onboard a cruise ship and quickly able to act to problems that occur.
- Effective able to communicate with the ship owner and manage own workload.