Key Responsibilities:
- Leadership and Development:
- Establish and develop the office in India, positioning it as a key player in the market.
- Build and lead a competent team to drive growth and operational excellence.
- Ships Agency Management:
- Develop and expand ships agency services across Indian ports, offering both full and protective agency services for cargo operations.
- Ensure the efficient and effective handling of vessels under the company’s responsibility, providing high-quality service, quick turnaround, and minimizing expenses for vessel owners and operators.
- Strategic Implementation and Financial Oversight:
- Implement the company's strategy in India, aligning it with global objectives.
- Manage the annual budget, ensuring alignment with strategic goals.
- Oversee all aspects of P&L, operational assets, and liabilities, taking full responsibility for the financial performance of the India office.
- Sales and Client Relationship Management:
- Act as the Sales Commercial Manager for India, responsible for driving sales growth and client acquisition.
- Regularly visit prospective clients to promote global services, fostering strong relationships and expanding the client base.
- Quality Assurance and Operational Excellence:
- Ensure that all agency services provided meet high standards of quality.
- Continuously monitor and improve service delivery processes to enhance client satisfaction and operational efficiency.
- Proven experience in managing and developing a regional office, with a strong focus on ships agency services.
- Solid understanding of the maritime industry, particularly in cargo operations and agency services.
- Strong leadership, financial management, and strategic planning skills.
- Excellent sales and client relationship management abilities.
- Ability to oversee complex operations while maintaining high standards of quality and efficiency.