Do you want to take the next step into management?
Are you organised and well connected in the industry?
Then this is the role for you!
Overview: Join our client dynamic team as a Port Manager, where you'll oversee the port agency department and ensure the safe and smooth turnaround of all vessels within your jurisdiction. This role demands excellent service delivery, effective team management, and a strategic approach to operations. Regular travel to ports in the region is expected.
Key Responsibilities:
Service Delivery:
- Prioritize customer service and satisfaction
- Ensure top-notch service level performance across all functions
- Promote continuous business improvement, driving initiatives and leading projects for service excellence
- Lead and motivate the port agency department
- Set strategic direction and deliver agreed business results
- Ensure coverage for out-of-office hours with an effective team roster
- Focus on leadership development, innovation, and knowledge transfer
- Ensure compliance with QHSSE objectives
- Manage the department’s P&L, maximizing revenue and managing costs
- Support country and area management with customer visits and new business tenders
- Maintain relationships with existing clients and seek new business opportunities
- Maintain positive relationships with ports, terminals, suppliers, and other stakeholders
- Manage an Approved Vendor List and ensure client requirements are communicated and understood
- Work with the Strategic Sourcing team to negotiate competitive rates and ensure compliance with invoicing procedures
- Proven experience in port management or a related field
- Strong leadership and team management skills
- Excellent customer service orientation
- Ability to travel regularly to various ports within the region
- Competitive salary and benefits package
- A supportive and dynamic work environment
- Opportunities for professional growth and development